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Belinda Davies Eiderdowns - Vintage Inspired Cosiness!

T & C's

Returns

I really do want you to be happy with your eiderdown so if you are not completely satisfied or have any concerns, please contact me immediately. Returns must be made within 7 days of delivery in the original packaging and in an unused condition. Return postal fees are at the buyers cost. If there is a genuine fault with the eiderdown, I will replace or refund in full.

Acknowledgement & acceptance of order

I will notify you by e-mail to confirm receipt of your order, however acceptance of your order will take place upon dispatch of the product(s) ordered and I will e-mail you again to confirm dispatch.

Accuracy of content

I take every care to ensure information on this site is accurate; however some prices or details shown on the website may change from time to time and it is possible that errors will occur. I will endeavour to rectify any errors as swiftly as possible. Should an error occur you will be given the option of either (a) confirming your offer to purchase subject to the correct description or price or (b) retracting your offer and receiving a full refund if the goods have been paid for.

Privacy Policy

In addition to the industry standard below, I would add the following:

I do not collect your information for marketing purposes;

I do not run a mailing list, so you will not receive promotional emails from me;

I will NEVER contact you for any purpose other than to discuss your order.

PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from my store, as part of the buying and selling process, I collect the personal information you give me such as your name, address and email address.

When you browse my store, I also automatically receive your computer’s internet protocol (IP) address in order to provide me with information that helps me learn about your browser and operating system.

SECTION 2 - CONSENT

How do you get my consent?
When you provide me with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, I imply that you consent to me collecting it and using it for that specific reason only.

How do I withdraw my consent?
You may withdraw your consent for the continued collection, use or disclosure of your information, at anytime, by contacting me at [email protected] or writing to me at:
Belinda Davies Eiderdowns, 5 Queens Road, Moretonhampstead, Devon TQ13 8LP, UK

SECTION 3 - DISCLOSURE

I may disclose your personal information if I am required by law to do so or if you violate my Terms of Service.

SECTION 4 - Big Cartel

My store is hosted on Big Cartel. They provide me with the online e-commerce platform that allows me to sell my products and services to you.

Payment:
If you choose a direct payment gateway to complete your purchase, then Big Cartel stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by my store and its service providers.
For more insight, you may also want to read Big Cartel’s Privacy Statement (https://www.bigcartel.com/privacy-policy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by me will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to me.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, I recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or me. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave my store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or my website’s Terms of Service.

Links
When you click on links on my store, they may direct you away from my site. I am not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, I take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide me with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, I follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given me your consent to allow any of your minor dependents to use this site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it.
If my store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information I have about you, register a complaint, or simply want more information contact me (Privacy Compliance Officer) at [email protected] or by write to
Belinda Davies Eiderdowns
[Re: Privacy Compliance Officer]
5 Queens Road, Moretonhampstead, Devon TQ13 8LP, UK